Here are some key areas where technology significantly contributes - 

• Stock Management: Real-time inventory management with advanced technology keeps stock levels accurate. It reduces overstocking and stockouts, improving inventory control.
• CRM: Businesses can improve customer service and relationship management by implementing CRM systems. These systems track customer interactions, understand their needs, and provide personalized services, building customer loyalty.
• Process Optimisation: Process management software eliminates overlaps and inefficiencies. This streamlines operations, saving time and resources and increasing productivity.
• Real-Time Monitoring: Technology makes it easier to keep an eye on company operations in real-time. This capability helps identify and resolve operational issues quickly, reducing downtime and improving efficiency.